Shipping & Delivery
Welcome to Strapandjewelry.store! We are committed to providing a seamless and efficient shipping experience for our valued customers. Please read through our Shipping & Delivery policies to understand how we get your orders to you.
Shipping Information
We offer worldwide shipping to ensure you can enjoy our premium watch straps, bracelets, and jewelry no matter where you are. Here are the details:
- Processing Time: Orders are typically processed within 1-3 business days. Custom and personalized orders may take longer to process, usually between 2-3 weeks.
- Shipping Methods: We offer various shipping options to suit your needs, including standard and express shipping. The available shipping methods and costs will be displayed at checkout.
- Shipping Costs: Shipping costs are calculated based on the weight of your order and your delivery location. We strive to offer competitive rates and frequently provide shipping promotions.
- Delivery Times: Standard shipping typically takes 7-15 business days, while express shipping can deliver your order within 3-7 business days. Delivery times may vary based on your location and any potential customs delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track the status of your delivery through our shipping partner’s website. If you have any questions about your order status, please contact our customer service team.
Customs and Duties
International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees.
Shipping Restrictions
Please note that certain items may have shipping restrictions due to international regulations. If your order includes a restricted item, we will contact you to discuss alternative options.
Lost or Damaged Packages
We take great care in packaging your items to ensure they arrive in perfect condition. If your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
Returns and Exchanges
For information on our return and exchange policies, please visit our Returns & Refunds page.
Contact Us
If you have any questions or need further assistance with your order, please do not hesitate to contact us at [email protected] or via our Contact Us page. Our dedicated customer service team is here to help you with any inquiries.
Thank you for choosing Strapandjewelry.store. We appreciate your business and look forward to serving you!